NET Frameworks installed v4.8 Full v4.8 Client v3.5 SP1 v3.0 SP2 v2.0 SP2, Storage 1863GB Seagate ST2000DM001-1ER164 (SATA ) 29 ☌ 1863GB (Partitioned C and D drives)īitdefender Antivirus installed, NOTE I have tried without success to install update with it disabled. Other PC info CPU AMD A10-7800 63 ☌ Kaveri 28nm Technology, This has worked perfectly for 2 years with no issues like this before with any other software or software updates. The Harddrive is partitioned with the OpSystem, apps, software and op system docs on drive C, all other personal docs, photos etc on D. My PC is an Acre Aspire TC 280 running W10 Home 64bit, version 1909 with the windows most recent updates installed. Thanks for the interest in my problem, my Magix Photostory Deluxe is version 190124 (UDP3) Code UG8664KA1. I'm still waiting for Magix to come back with a solution. Not too happy at the minute as I'm working on several projects for a friend and last night I thought I would have to start all of them from scratch, thankfully not but what will happen next time I try to update to the 2020 version I dare not think. An additional problem is now when I save a project Magix defaults and tries to save it in a Photostory 2020 folder. In the end I tried to get windows to restore to an ealier day but after 2.5 hours the restore operation failed, one good thing though was most of my missing. I returned the folders I had been told to delete but still couldnt see the missing project files. Cut a long short it appeared to be downloading the 2020 version but I ended up with the same 2019 version as before. Each time I tried it failed so I contacted Magix who gave me very detailed instructions on uninstalling the 2019 version along with some specific Magix files and folders, then download and install the the latest version. I have Photostory Deluxe 2019 and recently had the opportunity to update to the 2020 version.
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